When and how will I know if I am successful for a property?

Once the bidding cycle has ended, you will be able to check you position of bidding by logging into your account. All bidders will be shortlisted on Tuesday at 12pm following the closure of the bidding cycle. We are encouraging housing providers to contact the first placed shortlisted applicants by Friday of the same week (other shortlisted bidders may not be contacted). The first shortlisted applicants will be offered viewing, these may be block viewings.

Can I just apply for housing with a Home Choices officer and not do this online?

Officers will refer customers to either complete a housing advice or housing register application via this website if the customer can do this.  This will enable the team to dedicate time to looking at actions and working towards solutions to resolve housing issues.  Completing this with an officer either by phone or in person could take up to 90 minutes so please be prepared.